Rewards and Redemption Policy

Points are promotional units used inside the Service.

Points are not money, have no cash value, are not property, are not transferable, and do not represent any financial right, ownership right, deposit, stored value, account balance, investment, or entitlement to payment.

Points cannot be exchanged for cash, cryptocurrency, bank transfer, general-purpose prepaid payment cards, or any other direct cash equivalent.

Points may only be redeemed for eligible promotional digital rewards made available in the Kindslot rewards catalog, such as brand-specific digital gift cards, digital coupons, or other promotional digital rewards, subject to availability, eligibility, verification, and this policy.

Points have no value outside Kindslot and may not be sold, transferred, assigned, exchanged, or traded.

You may earn Points through gameplay, challenges, and other in-Service activities.

You may also earn Points through eligible promotional offers provided by third parties, such as offerwalls, advertising partners, or other promotional partners.

Points earning may require that we can verify completion, eligibility, and compliance with applicable rules.

We may adjust, reverse, delay, or remove Points where we reasonably believe Points were granted due to error, fraud, abuse, technical malfunction, duplicate activity, automated activity, partner reversal, offerwall reversal, or violation of our Terms of Service.

Points shown in your account may be subject to review before they can be used for redemption.

Rewards may include digital coupons, digital gift cards, or other digital promotional rewards from third-party brands or reward partners.

Reward catalogs, denominations, brands, countries, availability, and delivery options may vary and may change at any time.

Each Reward may require a minimum number of Points or XP, as displayed in the rewards catalog. Some Rewards may remain locked until you reach the required threshold.

Redemption requirements may vary by Reward, user eligibility, location, availability, account status, program rules, account activity, fraud prevention checks, and other factors.

Rewards are delivered electronically only. We do not deliver physical rewards.

Approved Rewards are normally fulfilled instantly or in near real time through our third-party reward partner and API-based delivery systems. However, delivery is not guaranteed to be instant in every case.

Delivery may be delayed due to account verification, fraud checks, partner API availability, technical issues, reward availability, manual review, tax checks, third-party provider delays, or other circumstances outside our reasonable control.

A redemption request is not final until it has been reviewed, approved, and fulfilled.

We do not guarantee that any specific Reward, brand, denomination, catalog item, country option, or delivery method will remain available.

If a selected Reward becomes unavailable before fulfillment, we may cancel the redemption, return the Points, offer an alternative Reward of similar type or value, delay fulfillment, or take another reasonable action at our discretion.

Redemptions may be subject to minimum thresholds, daily limits, weekly limits, monthly limits, cooldown periods, account age requirements, gameplay requirements, location restrictions, verification requirements, and other eligibility rules.

Once a Reward has been issued, it may not be refundable, exchangeable, replaceable, or cancellable, except where required by applicable law or at our discretion.

Rewards are promotional only and do not represent gambling, wagering, betting, lottery participation, or a sweepstakes.

Kindslot does not offer real-money gambling. Points cannot be wagered for cash and cannot be converted into cash.

Rewards may be supplied, issued, processed, or delivered by third-party reward partners, gift card providers, brands, or API providers.

Once a Reward is issued, it may also be subject to the terms, conditions, expiration rules, geographic restrictions, and usage rules of the issuing brand or third-party provider.

You are responsible for reviewing and complying with any applicable third-party terms.

We are not responsible for a third-party brand, provider, or reward partner refusing, limiting, suspending, expiring, changing, or discontinuing the use of a Reward after it has been issued, except where required by applicable law.

Reward codes, links, or digital delivery emails should be treated as confidential.

We are not responsible for lost, stolen, misused, expired, deleted, inaccessible, or already redeemed Reward codes where the issue is caused by user error, account compromise, email access issues, third-party action, or circumstances outside our reasonable control.

To protect users, partners, and the integrity of the program, we may require verification before or after redemption.

Verification may include account ownership checks, email verification, device or activity checks, gameplay review, offer completion review, location checks, and, in some cases, identity or tax verification.

If we cannot verify eligibility, or if we reasonably suspect fraud, abuse, manipulation, or violation of our Terms of Service, we may deny, delay, limit, reverse, or cancel redemption.

We may also suspend or terminate accounts and remove Points.

Examples of prohibited or suspicious activity may include:

• multi-accounting
• fake or duplicate accounts
• automated activity
• bot usage
• script usage
• emulator abuse
• VPN or proxy abuse
• device manipulation
• referral abuse
• offerwall abuse
• abnormal gameplay patterns
• technical exploitation
• manipulation of the Service
• any activity intended to unfairly obtain Points or Rewards

We may review redemption activity manually or automatically.

We are not required to disclose the full details of our fraud detection systems, security checks, abuse prevention methods, or risk scoring systems.

Points may expire if there is no account activity for more than 6 months.

Activity includes gameplay or other qualifying use of the Service.

We may notify users before expiration where reasonably practical, but we are not required to provide cash, compensation, refund, or substitute rewards for expired Points.

Expired Points cannot be redeemed.

We may modify, suspend, restrict, or discontinue the Points and Rewards program at any time.

This may include changing earning rates, redemption thresholds, reward availability, reward partners, denominations, cooldown periods, eligibility rules, verification requirements, expiration rules, or other program features.

If the Service, the Points program, or the Rewards program is discontinued, closed, suspended, restricted, or terminated, any unused, unredeemed, pending, or unclaimed Points/XP may expire, be cancelled, be removed, or become unusable without cash payment, refund, compensation, or substitute reward, to the fullest extent permitted by applicable law.

To the fullest extent permitted by applicable law, we are not required to provide cash, compensation, refund, or substitute rewards for changes to, suspension of, restriction of, or discontinuation of the Points and Rewards program.

You are responsible for any taxes, duties, or reporting obligations related to Rewards, if any.

If required by applicable law, including U.S. tax reporting rules, we may request tax information, forms, certifications, or other required details from you before issuing certain Rewards or allowing further redemptions.

We may withhold, delay, limit, or deny Rewards if we are required to collect tax information and you do not provide the requested information.

We may also limit redemptions where necessary to comply with applicable tax, reporting, legal, regulatory, or partner requirements.

We are not responsible for losses caused by third parties or events outside our reasonable control, such as hacking, malware, phishing, account takeovers, unauthorized access, technical failures, API failures, third-party provider outages, internet interruptions, email delivery issues, user error, or compromised account credentials.

You are responsible for keeping your account credentials secure and for promptly notifying us if you suspect unauthorized access to your account.

We may suspend access to your account, Points, or Rewards if we reasonably believe your account has been compromised or used in violation of our Terms of Service.

Kindslot does not guarantee that any user will earn any specific amount of Points, qualify for any specific Reward, or successfully redeem any specific Reward.

Rewards are subject to availability, eligibility, verification, fraud prevention checks, partner availability, and this policy.

The display of a Reward in the Service does not guarantee that it will remain available or that every user will be eligible to redeem it.

For questions about Points, XP, or Rewards, contact:

support@kindslot.com